Home from home care: we provide a safe, secure and welcoming environment for individuals living with dementia and dementia like symptoms. Our home is warm, bright and friendly. Of course, it’s the little things like personal photographs, ornaments and keepsakes that also help to make it so and residents are therefore encouraged to bring in their own items and to make their space their own.
Respectful care: by recognising, respecting and reaffirming the identity and preferences of each person we are able to show the value, care, dignity and sensitivity that is needed to make one feel at home. We listen.
Personalised or person-centred care: this guides our decisions for our care plans and for daily living. Whether the need is short-term, long-term or day care, it’s never one size fits all and always flexible to a resident’s changing needs.
Expert care: Homelea is run by qualified practitioners who are very much part of the evaluation process that informs every individual care plan. We can also arrange visits by a resident’s GP and dentist as well as opticians and physiotherapists as and when needed. Residents can also access services from third party providers such as hairdressers and chiropodists (who charge separately).
Staff care: on a day to day basis our staff remain at the forefront of delivering and maintaining the highest quality of dementia care, so it’s important that they know how to care. Homelea is therefore staffed by professional, trained and qualified staff 24 hours a day. We have two wakeful night staff on hand during out of social hours. We invest in our staff with regular training so they are kept up-to-date on dementia care, and we organise regular in-house meetings so all staff remain up-to-date on day to day issues too.